Horizon Consulting | Quem Somos

WHO WE ARE

Horizon Consulting | Network Innovation

Horizon is a business innovation development, deployment and management company based on the improvement from the customer experience. We work with Network Innovation.

We put the innovation at the service of P&L.

See our profile on

Ariba Discovery

CONTACT

Mission

Monetize the customer vision with desired innovations, technically possible and financially viable, harmonically satisfying the interests of stakeholders.

Prioritization of business opportunities
Acquisition cost reduction
Process Optimization
New product / service development through customer insight
Increased customer satisfaction and engagement
Average Ticket Increase per Customer
Cross Selling and Up Sell

Team

Fabio Pando

Founding Partner of Horizon Consulting

Over 30 years of experience in different segments of the economy, such as industry, retail, services, telecom, finance and business consulting.
He worked as an executive in the areas of Sales, Marketing, Commercial and Branding at companies such as Johnson & Johnson, Grupo Pão de Açúcar - Casino, Telefónica - Vivo Group, Banco ABN AMRO Real and Banco Santander.
Founding President of Horizon Consulting, a customer-focused business innovation company.
Professor of MBA, Postgraduate and Continuing Education courses in Branding, Neuroscience and Innovation courses at ESPM.
Partner of Goomark, the largest digital marketing agency for SMEs in Brazil.
Lecturer in the areas of neuroscience focusing on consumption, innovation and brand building.
Executive Coach trained by the EcoSocial Institute, member of ICF | International Coach Federation.

Almir Nahas

Head Customer Knowledge.

Twenty years of experience in planning and market research, leading projects in companies such as Young & Rubicam, Ford Brazil and Indicator. Director of regional projects (Latin America) in the Telecommunications, Automotive and Financial sectors. Planning and execution of market studies for product evaluation, concepts, market segmentation, consumer experience, communication tests, brand image, identification of competitive scenarios. For LARC - Latin American Research Center, coordinated projects for Procter & Gamble, Banco do Brasil, BMW, Intel, Microsoft, Telefonica, Fiat, Banco Fiat, Bradesco Seguros, Amex, Cargill. Head of surveys by the Telefonica Group, responsible for Satisfaction Surveys, Brand Monitoring and Communication.

Carolina Bajarunas

Head of New Business and Operations

Seventeen years of customer communication experience working in large accounts and global companies such as International Paper, Unilever, Chrysler and Bosch. Development, implementation and monitoring of international Branding and Events projects in the consumer, financial and entertainment segment. Advertising, Design Thinker, with specialization in Branding and Psychobiophysics and courses in Creative Leadership and Business Consulting, is passionate about innovation and everything that can transform the human being.

in a positive way.

Thiago gringon

Designer and Neuroscientist

Designer and neuroscientist specializing in creativity and innovation journeys. ESPM postgraduate professor, creator of the EUREKA method, lecturer and mentor at First LEGO League, UNIFESP Symposium, Accelerates Startup, House of Entrepreneurs among several Startup Weekends and Hackathons of the Paulista Entrepreneurship Ecosystem; and enthusiastic about new perspectives on education, games and human development.

Angélica Regazzini

Processes management

CBPP Certified by ABPMP and BPM Professional by Boston University with a background in Applied and Computational Mathematics and an MBA in Derivatives Market. She has over 25 years of experience in business process management and improvement, having worked in the services, finance, industry, energy mining and telecommunications segments. She has worked as a manager in the areas of systems, operational risks, financial products, projects, marketing and operational excellence in companies such as Bankboston, Banco Real, Maxblue DTVM and Camargo Correa.

She has also acted as a Lean and Process Management expert consultant leading projects from companies such as Engie, Intercement, Elosaude, Samarco, RTM and others.

Alessandra Terumi

Innovation & Imagineering

Imagineer by Imagineering Academy of the Netherlands and Environmental Engineer by the University of São Paulo specializing in innovation project management and service and business design. Master in Business Innovation (MBI) from Breda University in the Netherlands, he appreciates transformative journeys based on the perspective of experience and focusing on the systemic relevance to society of the initiatives developed. Has experience in projects and operational environmental management, e-commerce project management (supply chain, customer service, reverse logistics and development of systemic functionalities) and organizational design, new business and services.

Bruna Amancio

Service Designer

She is a training engineer and after working in the Telecom market for 6 years, decided to make a career change. Currently working as a Service Designer and has been immersed in the world of innovation for over 3 years, developing projects and facilitating groups to apply the Design Thinking mental model with various innovation methodologies and tools, always focusing on the human being.

Denise Rocha

Business Administrator

Business Administrator at ESPM with emphasis in Business Management, Lawyer, with courses in Business Culture, Design Thinking, Blockchain, Innovation, Exponential Business, Startup Mindset. She worked for over 17 years as managing partner of Dialética, in São Paulo.

Clarissa Sacilotto

Consulting and Mentoring - Strategy and Brand Management and Marketing

Graduated in business administration from GV and law from PUC, with specialization in Branding from ESPM and strategic management of digital analytics from GV. Executive and consultant with 20 years of experience in business management, branding, marketing and communication in global companies, with responsibility for the results, focusing on efficiency, restructuring of management models, teams and processes and mentoring in startup acceleration.